Author name: Alex McGillivray

Hiring one internal IT person feels like a simple fix. In practice, it often creates a single point of failure […]

Every reactive IT quote looks like a deal, right up until something breaks. Alex McGillivray, founder of Sure Systems, has

When your mission is serving the community, the last thing you have time for is a frozen printer or a

  If you’ve never had a dramatic IT failure, it’s easy to assume your provider is fine. But according to

You rarely leave your IT provider because of one catastrophic failure. More often, you leave because trust slowly erodes, one

To get the most out of Copilot Agents, you do not need the most technical agents. You need to start

If you attended our February webinar on Copilot ROI, you came away with a clear picture of how Microsoft Copilot

On April 30, 2026, Fortress Engineering Ltd. awarded Sure Systems a perfect 5-star rating on Clutch, one of the most

Canada had a rough start to 2026 on the cybersecurity front. The incidents that have made headlines this year are

Most Calgary businesses dealing with AI headaches right now are looking in the wrong place for the solution. They are