Sure Systems

MANAGED IT SERVICES

Sure RESULTS, brings RESULTS

Sure RESULTS maintains, maximizes and secures your entire IT infrastructure including all hardware, applications, data, users & endpoints.

(403) 539-9688   |   info@suresystems.ca

We Support

Infastructure

Professional Services

Help Desk

Business Continuity

Cyber Security

CIO

Our Customer Priorities

SECURITY

SECURITY

Internet Web Protection, Endpoint Detection and Response, Firewall & VPN Monitoring, Managed Threat Detection, Anti-Ransomware, Exploit Prevention

VENDOR MANAGEMENT

VENDOR MANAGEMENT

Support Management, Issue Management, Warranty management, Distribution Partnerships, Vendor Relationships, Trust X Alliance

BUSINESS CONTINUITY

BUSINESS CONTINUITY

Disaster Recovery Planning, Monitoring Alert, Management, Regular Test Restore, Time & Cost to Recover, Documentation, Policy Execution

PROJECTS & PROCUREMENT

PROJECTS & PROCUREMENT

Project Management, Project Scoping & Design Builds, Planning-Delilvery-Execution, Procurement Management: Hardware, Software & M365, Life Cycle Management, M365 Licensing Experts

EMPLOYEE SUPPORT

EMPLOYEE SUPPORT

Helpdesk-Desktop Support, Remote Desktop Access, Employee Productivity, Optimization, Employee Onboarding & Offboarding, M365 Administration & Support, 24x7 Support

PROACTIVE MAINTENANCE

PROACTIVE MAINTENANCE

Monitoring & Alerting, Management, Patch management, Data Collection-Analysis, BI Driven Automation, Firmware Updates, Documentation & Reporting,

RESPONSE TIMES

RESPONSE TIMES

1st Call Resolution, Ticket Escalation, Management, BI Driven Automation, 24x7 Support, Onsite Dispatch, Access Protocol,

vCIO

vCIO

IT Roadmap, Budget Management, Future Planning, New Technology Vetting, Process Optimization & Automation, Policy Management

Sure Systems' Network Team

Your Sure Systems Team delivers you comprehensive Managed IT Services

PROFESSIONAL SERVICES

Project Scoping, Implementation & Management

PROFESSIONAL SERVICES

Project Managers, Project Engineers, Project Technicians, Solution Architects

LEADERSHIP

vCIO, IT Roadmap, Budget, Planning

LEADERSHIP

Technical Account Management, Support Team Leads, Shared Services Team Lead, Project Managers, Procurement Management

RAPID RESPONSE

Immediate Support, Service Level Optimization

RAPID RESPONSE

Teams Lead, Triage Technicians, Support Technicians, Support Engineers

PROCUREMENT SERVICES

Technology Hardware & Software Expertise

PROCUREMENT SERVICES

Hardware & Software Specialists, Warranty Management, M365 and Microsoft Experts, Complete Technology Life Cycle Management

SHARED SERVICES

Alert & Patch Management Incident

SHARED SERVICES

Team Lead, Shared Services Technicians, Shared Services Engineers, Elite Security Team (Threat Monitoring, Hunting, Detection & Incident Response)

TRUST-X ALLIANCE

Network of 350+ Top IT Solution Providers

TRUST-X ALLIANCE

Direct access to the top managed IT partners across the globe, Access to top experts for all business vertical & technology needs, Immediate access to onsite support in all major North American markets

Call us at 403.539.9688 for details!

Jae was able to resolve my issues with ease. Glad he was able to figure out what the issue were with his trouble-shooting.
Cory G
Engineering Customer
Great service as usual.
Robert S
Non-Profit Customer
You are all so helpful and very patient, thank you for assisting me!
Ashley J
Non-Profit Customer
Thank you for getting us up and going again so quickly!
Shanon
Non-Profit Customer

Fixed problem quickly.  Pleasant on the phone & easy to work with.

Al F
Oil & Gas Customer

Very quick diagnosis and repair.  It's working great now.  Thank you!

Grant C
Non-Profit Customer
Chad was extremely helpful and followed up to ensure all was working. He was available right away to fix our issues and made it a smooth onboarding.
Cathy W
Non-Profit Customer

Issue was handled quickly and efficiently.  Thanks!

Jim H
Non-Profit Customer

Great job, and fast!

James R
Non-Profit Customer

Very kind, very helpful, very patient, great communication.

Janean H
Non-Profit Customer

Thank you Chad!  You made my day.

Rose C
Construction Customer

Thanks.  Appreciate you getting this sorted out for me on short notice.  

Ryan C
Engineering Customer

I received immediate help and finished up impressed.  Thanks!

Jeff L
Oil & Gas Customer

On-site assistance was excellent.  Solved the problems and left me feeling very satisfied.

Philip P
Non-Profit Customer

Very satisfied.  Thank you!

Jeff T
Oil & Gas Customer

Chat always provides excellent customer service.  He is swift and efficient.  Thank you very much for the excellent service.

Meghan H
Non-Profit Customer

Fantastic!!

Kevin N
Agriculture Customer