This Privacy Statement describes the practices that Sure Systems follows with respect to the collection, processing, use and/or disclosure of personal information provided by website users, employees, contractors and agents and existing/prospective customers. This Privacy Statement is applied by Sure Systems whether or not the collection, processing, use and/or disclosure of personal information occurs online. In this Privacy Statement, “you” and “your” refers to each of the individuals described in the previous sentence.
This Privacy Statement tells you how we maintain your privacy and protect the confidentiality of your personal information. It applies only to personal information, including client data, collected during the course of Sure Systems’ commercial activities.
Note that the website, https://suresystems.ca is intended for use primarily by residents of Canada and the United States who are at least 18 years of age.
In respect of users of the websites, by using our website(s), you agree with the terms of this Privacy Statement.
In the event of a conflict between the terms and conditions of this Privacy Statement and a Master Services Agreement currently in effect between Sure Systems and a customer, this Privacy Statement shall prevail to the extent necessary to resolve the conflict.
Personal information is any piece of information that can be used to identify you and may include, without limitation, the following information: race, ethnic origin, age and marital status; personal address and telephone number, and numerical identifiers such as a social insurance number and employee number; income, disciplinary status, employee files, credit or loan records, and intentions (i.e., to change jobs); education, employment and financial history; personal health information; and personal opinions, evaluations and comments.
This Privacy Statement incorporates the following 10 principles:
Details of transactions you carry out through our site and of the fulfillment of services.
Details of your visits to our site including, but not limited to, traffic data, location data, IP addresses, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.More generally, we collect personal information for the following purposes:
a. to fulfill your transaction request or for marketing purposes;
b. to develop a new, or enhance an existing, service and product offerings and to advise you of such developments;
c. to allow you to participate in interactive features of our service, when you choose to do so;
d. to manage and develop Sure Systems’ business and operations including personnel and employment matters;
e. to ensure that content from our site is presented in the most effective manner for you and for your computer; and/or
f. to meet legal and regulatory requirements.
However, there may be other circumstances requiring the collection and use of your personal information. Whenever we collect personal information about you, we will explain how we intend to use it, either at the time we collect the information or earlier. We will limit the information we collect to what we need for the identified purpose(s) and we will only use it for such purpose(s). If we propose to use your personal information for a purpose not previously identified, we will identify the new purpose to you prior to our use and confirm your consent in respect of the new purpose.
If you purchase services from our website(s) or by telephone using a credit card, your credit card information will only be used for credit card processing purposes.
e. Message boards: We may add message boards, community forums, chat rooms or similar communities (each a “Community”) to our websites from time to time. We do not monitor or provide regular support for any Community. We reserve the right to modify or discontinue any Community without notice in our sole discretion. We further reserve the right (but not the obligation) in our sole discretion to pre-screen, use, delete, refuse, support or move any content submitted to a Community, including but not limited to software code, text, images, photographs, or other graphics (“Posted Material”). You are solely responsible for evaluating Posted Material appearing in any Community. If you use Posted Material, you bear all risks associated with such use. You are solely responsible for any Posted Material you submit to a Community. We assume no responsibility whatsoever with respect to Posted Material. All Posted Material will be treated as Non-Confidential Information. Reference in any Posted Material to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement or recommendation by Sure Systems. The opinions of the authors expressed in Posted Material do not necessarily state or reflect those of Sure Systems and may not be used for advertising or product endorsement purposes.
By submitting Posted Material, you warrant and represent that (a) you are the copyright owner of such Posted Material, or that the copyright owner of such Posted Material has granted you permission to use such Posted Material consistent with the manner and purpose of your use on the Sure Systems websites and as otherwise permitted by this Privacy Statement, (b) you have the rights necessary to grant the licenses described above, and (c) that each person depicted in such Posted Material, if any, has provided consent to the use of the Posted Material as set forth in this Privacy Statement. By submitting Posted Material, you are granting to all members of the Community and to the general public, subject to this Privacy Statement, a non-exclusive, world-wide, royalty-free license to: use, distribute, transmit, publicly display, publicly perform, reproduce, edit, sublicense, modify, translate and reformat your Posted Material without having your name attached to such Posted Material. The licenses granted above for Posted Material will terminate at the time you completely remove such Posted Material from the Community, provided that, such termination will not affect any licenses granted in connection with such Posted Material prior to the time you completely remove such Posted Material. No compensation will be paid with respect to the use of your Posted Material by Sure Systems or other members of the Community.
f. Legal obligations: In accordance with paragraph (a) we may be required or compelled by law to disclose personal information which we hold about you to certain authorities or to the courts in jurisdictions where we trade. In these circumstances we may not be able to advise you that personal information has been disclosed, the nature of the information disclosed or when the disclosure took place.
g. Retention: Sure Systems will make reasonable efforts to ensure that your personal information is not retained beyond the length of time that it takes to fulfill the purpose for which such personal information was collected, unless otherwise agreed to by you, or required or permitted by law. In the event that you wish Sure Systems to delete your personal information currently in its possession, please make such request to firstname.lastname@example.org. Upon request, we will make reasonable efforts to ensure that your personal information is deleted. Complete destruction of personal information you may provide to Sure Systems can be accomplished in twelve months from the date Sure Systems receives your deletion request. In respect of personal information provided to a Sure Systems customer in conjunction with the use of Sure Systems’s software (such as a resume submitted to the website of a Sure Systems customer that is using a Sure Systems hosted application to facilitate such submission), you must first request that the Sure Systems customer delete any of your personal information that it may have in its possession. Sure Systems’s destruction of personal information submitted to a customer will commence on the date the customer deletes such personal information and will be completed twelve months from such date.
— last revised 12/29/2015 —