About Sure Systems

Sure Systems, a trusted IT Support & Services provider, was established in 2003 and has established a strong presence in Calgary, Southern Alberta and Vancouver Island Area. Our core focus is on maintaining, maximizing, and securing your entire IT infrastructure. We offer a comprehensive range of services, including hardware management, project management, application support, data management, and user and endpoint security.

Our goal is to simplify your IT management by providing a cohesive and optimized approach through our comprehensive IT management software. By integrating all aspects of IT, we streamline operations and ensure efficient performance.

At Sure Systems, we understand that businesses come in different sizes and have varying budgets. Therefore, we prioritize flexibility in our solutions to accommodate the unique needs of businesses across the spectrum. We are dedicated to serving our clients and delivering on their expectations with timely and high-quality services.

Our team comprises passionate industry professionals with specialized expertise. We pride ourselves on upholding the highest standards of governance, integrity, and renowned technology practices. We stay at the forefront of industry advancements to ensure that our clients benefit from the latest technology solutions and best practices.

By choosing Sure Systems as your Managed IT solutions provider, you can expect reliable, efficient, and secure IT management. We are committed to empowering your business by optimizing your IT infrastructure, enabling you to focus on your core operations and strategic goals. Partner with us to experience exceptional service and benefit from our industry-leading expertise

Our Philosophy

Our purpose is to provide superior Managed IT Solutions, support and service to our clients through customer focused, friendly, professional and knowledgeable staff.
Our vision is to be a trusted business partner and advisor to each of our clients and deliver long term values & services for sustainable existence.

Sure Systems' Core Values

Values play a crucial role in shaping a company’s decision-making process. They act as a guiding framework, providing a lens through which the company views the world. What truly matters is not the specific core values themselves, but rather the level of passion, adherence, and preservation with which they are embraced, as well as their alignment with the company’s business goals.

At Sure Systems, our core values are deeply ingrained in everything we do. They are the foundation of our organization and the principles that drive our actions. Our core values include…


which means “the point at which someone or something is best, perfect, or most successful”

Being accountable means taking ownership and accepting responsibility for the outcomes of our actions, even when unforeseen circumstances arise between making a promise and fulfilling it. It entails acknowledging that we are the ones ultimately responsible for delivering on our commitments.
Continuous improvement involves making regular changes to enhance the efficiency, accuracy, and effectiveness of our business operations. This process encompasses evaluating and revising methods, practices, products, processes, services, and knowledge within our organization. By embracing continuous improvement, we strive to constantly evolve and refine our operations, ensuring that we deliver the best possible outcomes to our clients
At our core, we strongly believe in the power of mutual support and collaboration. We recognize that we contribute, learn, and grow best when we support one another. This approach fosters an environment where personal growth and learning are intertwined with the act of supporting others. It encourages the values of humility, transparency, and vulnerability, creating a space where individuals can thrive and collectively achieve greater success.
Our primary goal is to provide our customers with the utmost quality and value in everything we do. We achieve this by offering simple, easy-to-use, and relevant solutions that meet their needs effectively. Furthermore, we hold ourselves to the highest standards of excellence when it comes to the services we deliver. This unwavering commitment ensures that our customers receive exceptional service and experience maximum satisfaction.

Leadership Team

Alex McGillivray, Proprietor & CEO
David Buzacott, Operations Manager
Can Zhang, Service Manager
Jen Bird, Accounting and Finance

Account Management Team

Amy Garrett, Procurement and Sales Administrator
Dan Scheuerman, Technical Account Manager

Trusted Partners

Need an IT Solutions partner?

Sure Systems

210H 7003 5 Street, S.E.,

Calgary, Alberta, Canada T2H 2G2

Call us on: 403-539-9688

Email us: info [at] suresystems.ca

Office Hours: Mon to Fri:- 7AM – 6PM

If this is an emergency, please call 403-539-9688. For regular IT Support, please call us or click the tab below