Ever sign up for a new service and immediately get sent 10+ pages of a contract that include legal jargon that feels like Greek to you? You flip through the pages and sign, not understanding what you’re signing for.
We’ve all been there, and that’s why at Sure Systems, we’ve gone for an easier approach.
We strongly believe that IT should be as simple as possible. We’re here to make your life easier. Here’s why we stand firmly in our flexible agreement approach.
- No commitment; no problem: We’re here to support businesses with their IT needs. Full stop. If you aren’t able to, or just don’t want to commit to a monthly service plan, we are still here to provide our expert help on a time and materials basis, even if it’s just occasional help.
- Only pay for what you need: We offer different service plans so that we’re not charging you for time or materials you don’t use. We don’t want to upcharge or overcharge our clients for things they’re not actually using. Like we said, we want to keep it simple.
- Scale up or scale down your services as needed: Whether it’s basic support with IT tasks or premium service that covers after hours and emergency support, you can choose a service agreement that meets your needs and your budget – and change your mind if you want to. You have the option to add extras IF you need them – but we won’t force them on you. We want to ensure that our services are working with and for you and our service plan options can grow with your business.
- Predictable costs and peace of mind: We give our clients a range of service agreement options to ensure you get the support you need, when you need it. You’ll know what you’re paying for when and worry less about upsells and extra charges.
Ultimately, it comes down to one thing: we feel strongly about providing expert IT support and services and help your business succeed – without unnecessary complications or rigid service plans that limit your options. We’re here to work with you, in a way that works for you.