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Sure Systems
Why Having a Person Answering our Help Desk Makes All the Difference
We have all had one of those calls. You know, the ones where the automated “operator” keeps asking you to repeat your selection, and then when you finally get through, you’re put on hold in a long list of calls that “will be answered in the order they are received.” You hit speaker phone to...
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Clients are Partners at Sure Systems
With the state of IT today, you can’t afford to be behind the times. It used to be that you could sign up with a managed service provider and expect that your IT needs would be taken care of. The days of a service provider just taking a client’s money are gone. The days of...
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New Features on Adobe Creative Cloud
Subscription-based services have significant benefits. Having the security of knowing that you are running the most up-to-date versions with all the latest upgrades installed is always reassuring. Adobe pioneered this service and continues to offer a wide range of indispensable products for creative teams. As Adobe continues to innovate their Creative Cloud platform, they have...
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10 Reasons Contracts Are Not in Your Best Interest
The pace of change in IT and tech today is rapid and can shift daily. It is difficult to know today what new tech may become invaluable tomorrow, and news of nefarious hacks have become more commonplace. When you outsource your IT services, you need to know that your managed service provider is agile and...
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11 Ways to Make Sure You Aren't Being Taking Advantage of You
Smooth running IT is something that many of us want to take for granted—unless it breaks down, we don’t really want to think about it. By outsourcing your IT to a managed service provider like Sure Systems, IT lapses will be the farthest thing from your mind. But how do you choose the best MSP...
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Top 5 Reasons to Use a Managed Service Provider
Unless your business is in the technology sector, it can be hard to juggle the focus you need for business growth along with tech innovations. Increasingly, small and midsize businesses are turning to Managed Service Providers (MSPs) for reliable, dedicated IT support and services. If you are still on the fence about whether or not...
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Top 5 Reasons Why Outsourcing IT Will Save You Money
Technology changes so fast, it can be hard to keep pace. By outsourcing your IT, you have the freedom of being able to focus your energy and money where it should be: on keeping your clients happy and growing your business. With outsourced IT, adapting to new technologies is easy, and you can be confident...
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New Features on Adobe Creative Cloud
Time is valuable, especially in business. Knowing about some of the features of Office 365 can speed up your work, saving you time and streamlining your operations. By using Office 365, you have the cloud at your fingertips, which makes working a breeze. Here are a few features that allow you to be more productive...
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Cyber Attack on Tim Hortons
A recent malware attack that affected nearly 100 Tim Hortons restaurants across Canada provides a perfect example of the benefits of using a managed service provider (MSP).Because of outdated security measures, the virus disabled computers and point of sale terminals and even forced the closure of some restaurants. While Tim Hortons was careful to mention...
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5 Steps to Creating your IT Roadmap | Sure System
Does your organization have an IT roadmap in place? Building an IT roadmap into your strategic plan helps support long-term planning and short-term goals by aligning specific technology solutions to help meet those objectives. It’s an opportunity to look at needs in your organization and how software and technology can help support that. With a...
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