About Sure Systems

A leading provider of IT solutions and Technical Consulting.

Born in 2003.  We keep IT Simple and Reliable

Specializing in small to medium businesses we help our clients understand the importance of reliable technology in order to keep their businesses running as efficiently as possible. We work with small businesses needing basic support all the way up to national corporations who need an extra set of hands with big projects, and everything in between.

Our Values

Simplicity

IT should be simple.  The less complex the system, the easier it is to maintain and the less likely it is to break down. The easier it is to maintain, the more reliable it is.

Trust

What makes us stand out from the crowd is the fact that our ethics stand first and foremost with our trusted IT services. ‘Ethical’ was the common thread of all our staff when coming up with words that describe our business. We have always worked to earn and maintain the trust of our clients – and that is something that will never change.

Knowledge

IT should know their stuff!  Sure Systems goes above and beyond to make sure that all of our staff are well trained experts. We have a great team with a vast skill set – and we work as a team to always ensure you get the utmost support for your business.

Our Services

IT Support

We provide proactive business IT support on a time and materials basis or on a Service Plan for an affordable, fixed monthly cost. Now you can focus on your business, and trust that your IT is in capable hands!

Backups and Disaster Recovery

It is important to be sure that your business’ data is protected at all times. Let us help give you back your peace of mind

Cloud

Curious about how the cloud can help your business succeed? We can help you find if moving to the cloud is a good option.

Hardware & Software

Your business needs hardware & software in order to run. With our relationships, we can ensure you get the best value.

Our Support Plans

Simple

Your company is fairly stable, but you don’t currently have proper IT support. If you’re simply looking for access to reliable IT support on an as needed basis then this plan is for you.

Supreme

Your company is thriving, but unpredictable IT costs make it hard to manage expenses. This plan is all inclusive, and allows you to budget effectively

Sophisticated

Your business is growing, and you need more day to day IT and system reliability. This plan is great for maintaining the technology you already have efficiently.

Co-Managed

Your business is well established, and you currently have an IT department. This plan allows them to access our tools, strategy sessions, and technician backfill

IT Words of Wisdom

Keeping Remote Employees Secure

With the technological advancements made in recent history, it is becoming more and more practical to work remotely.  What does this mean for your business in terms of cyber security?  What precautions will your IT team need to make to ensure that employees working remotely will be able to work securely as well?  These are the questions that you will need to ask as working remotely becomes increasingly common.  Working remotely is a trend that is growing very quickly.  Business owners and IT professionals need to be aware of the different security and infrastructure requirements of their remote workers.

Devices

Remote employees are often given a company computer to work from.  When the computer is exclusively used for work purposes, it minimizes the chances of exploitation from malware and other malicious cyber-attacks.  But keeping a computer strictly for work use can be difficult and costly to enforce.  On top of that, most remote workers are using more devices than ever.  Cell phones, laptops, desktops, wearable technology; these devices all have vulnerabilities that can be exploited.  Wearables are a relatively new and growing concept, especially in the workforce.  As wearable technology advances, it is imperative that IT teams can keep devices such as smart watches and smart glasses secure. 

In all possible cases, company employees working remotely should use strong passwords and keep login credentials secure.  When possible, 2 step authentication should be utilized.

Cyber-attacks will target network vulnerabilities or personnel vulnerabilities, usually through social engineering.  It’s up to your IT team to be aware of what equipment is being used to access company networks remotely, and how to continually keep those devices as safe as possible.

Use Cloud Services

When remote employees use cloud based applications, it shifts the responsibility of data security to the providers of the cloud services.  In addition, businesses may also use cloud based security measures to protect vital company data.  Cloud services are still vulnerable to human error, and of course social engineering.  If a remote employee becomes a victim to phishing, they may give up their login credentials, making cloud stored data accessible to cyber-attacks.

Properly protected cloud services give remote employees the freedom and flexibility to work from anywhere, anytime, as long as they have an internet connection.

Education

When it comes to cyber security, education is incredibly important.  All networks, including remote networks, need to be secure and regularly updated to provide maximum security.  When networks are secured, the next best way to attack a system is through exploiting the users of that system. Many cyber-attacks rely on preying on people that are ignorant to the techniques used to gain access to valuable user data. 

If you have remote access employees, ensure that they receive training that will alert them to current cyber-attack methods and the protocols that they should follow to ensure that company data stays secure.

Cyber-attacks are often targeted towards social media users.  Update employees on the techniques used to unlawfully gain personal and company information.

IT professionals need to stay updated on the evolving techniques used in cyber-attacks.  Giving your team the tools  need to monitor remote workforce will detect issues faster and enable faster respond times.

Conclusion

While the remote workforce continues to grow, it is up to your company to maintain network security. Being flexible yet still maintaining control will help more  workers to do their jobs without compromising data security.  There is no question that remote working will be a big part of the future. With more than 1.7 million paid employees working from home in Canada already today,  it’s not surprising to see. and the rest of the world.  Keeping your IT team and remote employees educated and equipped to handle security threats from cyberattacks will save your business a lot of trouble as we adapt to these changes.

For more information on how to keep remote employees secure contact us today.